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Project Management (項(xiàng)目管理) （八）
Ø Benefits Map （收益流程圖）
A benefit map is a visual tool that can be used to assist in benefit management. It documents the way in which the benefits of the project relate to the project outcome and to the strategic objectives of the organisation. The map can then be used throughout the project to see the effects of changes in any of the project outcomes.
Typical steps in preparing a benefit map are:
1) Agree the objectives of the project and how these link to strategic objectives. This may involve discussion with stakeholders.
2) Identify the benefits of a project. Each benefit should then be linked to an objective of the project.
3) Identify business changes that are needed to achieve the benefits of the project. Typically, business changes are new ways of doing something.
4) Identify the project outputs (or enablers) that will bring about the business changes. This could typically be a new IT system.
All of the items identified above are drawn on a chart (the benefit map) with lines showing links between them. A simple benefits map is shown:
流程分為四步，第一步是確認(rèn)項(xiàng)目收益的至終目標(biāo)，這個(gè)需要跟利益相關(guān)者進(jìn)行討論并達(dá)成一致；第二步，確認(rèn)項(xiàng)目收益，每部分收益都應(yīng)與項(xiàng)目目標(biāo)相對(duì)應(yīng)；第三步，確認(rèn)關(guān)于達(dá)到預(yù)期項(xiàng)目收益過程當(dāng)中的變動(dòng)；第四步，確認(rèn)至終的項(xiàng)目成果。
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